Contact

Royal Coffee Office

FOR ALL MAILINGS, INCLUDING SAMPLES, PLEASE SEND TO:

For new account inquiries please email info@royalcoffee.com

OFFICE HOURS OF OPERATION:

Monday-Friday
6:15 am to 4:30 pm PST

For price fixations please call the main office line during office hours. We cannot guarantee fixation orders placed via any other method.

Para fijaciones de precio llame a la oficina durante las horas de operacion. No garantizamos fijaciones de otra manera.

Oakland Warehouse

Orders placed by 4 pm PST ship within two business days.

WILL-CALL:

Monday-Friday
7:30 am to 3:30 pm

Will Call orders will be ready 2 business days after the order is placed. We cannot accommodate same day pick up orders.

Seattle Warehouse

Orders placed by 11:00 am PST ship the next day. After 11:00 am ships in two business days.

WILL-CALL:

Monday-Friday
8:00 am - 3:00 pm or by appointment only

Midwest Warehouse

Orders placed by 12:30 CST ship the next day.

WILL-CALL:

Monday-Friday
1:00 CST - 4:00 PM CST

Houston Warehouse

Ready dates will be announced by Dupuy Houston on a first come, first served basis.

WILL-CALL / LTL:

Monday-Friday
10:00 am - 3:00 pm

Vancouver Warehouse

Hours

Monday–Friday: 7:00 AM–3:30 PM
Will-call pickup: 9:00 AM–3:00 PM, by appointment only.
All times Pacific.

Order timing

• Will-call pickup or shipping via your own carrier: Orders are sent to Seaforth within one business day.
• Shipping arranged by Royal: Freight is typically quoted within one business day. Orders are sent to Seaforth within one business day after freight charges are paid.
• Ready date: Typically two business days after Seaforth receives your order, based on capacity.
• Cut-off time: There is no daily cut-off time. Orders are processed based on capacity.

Before pickup

Seaforth will email your confirmed ready date and required pickup number. Please wait for this confirmation before arranging pickup.

Shanghai Warehouse

EMAIL:

Please email peter@royalcoffee.com for pickup instructions.