Day 1 – Specialty Coffee Overview – covering the bases, you’ll walk away with your head full of practical and theoretical knowledge on coffee’s origin, quality evaluation, roasting, and cafe menu basics
- Intro to Coffee – our “seed to cup” lecture and tasting, covering an overview of history, geography, coffee production, supply chains, defining specialty coffee, roasting, QC and brewing.
- Intro to Coffee Quality and Flavor – Introduction to the Coffee Flavor Wheel, including a guided tasting of reference standards. Introduction to coffee cupping – a standardized quality control protocol including setup protocols, technique, and scoring/grading overview
- Menu Design – an overview of efficiencies and preferences on typical cafe menus, including specialized drink types, menu standards, and how to communicate drinks and branding on printed/display menus.
- Mini Roasting Session – a shortened version of our Intro To Roasting, designed to give hands-on experience roasting coffee with no frills, for busy cafe managers who need to know enough to be dangerous without getting sucked into the wide world of roasting.
Day 2 – Bar Skills – a full day of brewing technique training; you’ll feel confident making decisions about grind, dose, and technique
- Pour-over – theory and technique for perfecting hand-made drip coffee on various brew devices
- Batch Brew – pragmatic overview of preparing and programming common batch brewers
- Espresso – hands on dialing, profiling, and tasting
- Milk Steaming – technique focused training to refine microfoaming, prepare various drink types, and an introduction to latte art
Day 3 – The Cafe Practicum – a detailed look at the innerworkings of good cafe design, equipment, and staffing
- Cafe Design, Ergonomics, and Workflow – the ins and outs of making a physical space a workplace for coffee with efficiency and grace
- Equipment Schedules – a broad overview of everything from steam pitchers to espresso machines, grinders, pour-over kits, and the other often-overlooked minutia of stocking the shelves, counters, and bars at a busy cafe
- Staff Hiring/Management – an overview with practical suggestions for investing in personnel as an integral component of a smart business model