Now Hiring: Barista for The Crown: Royal Coffee Lab & Tasting Room

Passionate about specialty coffee & service? This is for you. Read the full Job Description here.

Stellar Customer Service & Beverage Excellence in The Tasting Room (~75% of time)

Create and serve drinks to the high standards set by the Tasting Room Manager
Greet every customer; serve and anticipate customer/client needs with the best possible customer service throughout the entire space, including behind the bar, in the brew and roasting lab, and in the cupping room.

Present and explain the rotating menu to a clientele of both coffee professionals and the general public.
Have a clear knowledge of all coffees being served, including their producer, roast profile, and current brew recipes.
Cash Handling/Register Operation
Maintain inventory of items essential to the Tasting Room’s success – coffee, paper goods, milk and more.
Ensure customer service areas remain spotless and regularly sanitized throughout the day, including the Tasting Room, hallway and restrooms.

Wash dishes throughout the day and maintain a pristine service environment.
Communicate clearly with fellow Baristas, manager, Tasting Room Director and The Crown staff to ensure an impeccable experience for all visitors to our space.
Support a culture that attracts, retains and develops the highest quality Baristas in the industry.
Able to work an 8 hour day with an unpaid, hour-long meal break between the hours of 7am – 8pm (i.e. 8am -5pm or 9am – 6pm or 10am – pm)
Flexible availability to accommodate seven days of operation.

Lab Assistant Responsibilities: Detail Oriented Experimentation & Data Management (10-15% of time)

Maintain Presentation Room, Brew Lab & Roast Lab
Assist with the setup, presentation, and cleanup of private ‘Tasting Experiences’ for guests.
Experimentation with brewing, grinding and water science in collaboration with the rest of The Crown team.
Assist senior Crown team with Crown Jewel Analysis as well as with building content for the blog, website, social media and newsletter.

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Collaboration & Cross Functional Success (10-15% of time)

Apprentice in other key areas of The Crown to ensure the Tasting Room is fully synced with all other aspects of the space, and (more importantly) to continue to grow as a coffee professional.
Take both classes from the Crown’s curriculum and SCA/CQI certified courses when there is space and time available.

Cup coffees (production roasts, Crown Analysis, new arrivals, calibrations, and experiments) with The Crown team.

About You

This is a unique opportunity for a creative self-starter looking to move the specialty coffee industry forward & grow their career.

Passionate about the specialty coffee industry, committed to transparency and collaborative in nature.
Top notch customer service and interpersonal skills

Communicates and networks effectively, clear and direct verbal communicator.
Desire to learn and explore all facets of the coffee industry; seeks out learning opportunities.
Focuses on results and achieving personal work objectives
Foreign language skills appreciated but not required.

Benefits

Pay $21/hr, with a planned increases at 3 and 6 months, and at one year assuming good performance.
Health, Vision and Dental
Gym Membership
401K Match
Profit Sharing

Paid Time Off
Access to some of the best coffees in the world, with cutting edge technology and the freedom to explore them
Ongoing educational opportunities in our SCA and CQI certified brew lab, roast lab, and cupping lab

How to Apply

Please Email cover letter and resume to ebecker@royalcoffee.com.
Write the position you are applying for & name in the subject line i.e., BARISTA FIRST NAME LAST NAME.

Hiring: Barista for The Crown: Royal Coffee Lab & Tasting Room